At Love You Forever Photography, your privacy matters. This policy explains how we collect, use, store, and protect personal information when you visit our website, book a photography session, purchase photographs or products, use an online gallery, or communicate with us.
1. Who We Are
Love You Forever Photography is owned and operated by Tanya Gural in Quebec, Canada.
For questions about this policy or how your personal information is handled, please contact:
Privacy Officer: Tanya Gural
Business: Love You Forever Photography
Email: info@loveyouforeverphotography.ca
Website: [www.loveyouforeverphotography.ca
2. Personal Information We Collect
Depending on the services you request, we may collect the following information:
- Contact information: Your name, email address, telephone number, and other contact details you provide.
- Booking information: Your selected session, appointment date, preferences, and communications relating to your booking.
- Payment and transaction information: Details relating to deposits, payments, purchases, and orders. Payment information may be processed directly by a third-party payment provider.
- Photographs and videos: Images of you, your family, or your children that are created during a photography session.
- Gallery and order information: Information required to access your private gallery, select photographs, purchase digital images or printed products, and receive your order.
- Communications: Messages, emails, feedback, and other information you voluntarily provide.
- Website information: Certain technical information, such as your browser type, device information, and website usage data, may be collected through cookies or similar technologies, depending on the website tools in use.
We aim to collect only the information reasonably necessary to provide our services and operate our business.
3. How We Use Your Information
We may use your personal information to:
- Respond to inquiries and communicate with you.
- Schedule, manage, and provide photography sessions.
- Edit, deliver, store, and organize photographs.
- Create and manage private online galleries.
- Process orders, payments, and product deliveries.
- Provide customer service and address concerns.
- Maintain business, accounting, and transaction records.
- Protect our website, galleries, business, and clients against unauthorized access or misuse.
- Send promotional emails when we have the appropriate consent.
- Meet applicable legal and regulatory obligations.
We will not use your personal information for a new purpose that requires additional consent without obtaining that consent where required by law.
4. Photographs and Children's Privacy
Photography sessions may include adults, children, newborns, and babies. Photographs are handled with care and used to provide the photography services requested.
Photographs may be edited, stored, and delivered through our photography workflow and online gallery providers.
For children under 14, we seek consent from a parent or person with parental authority where required. For children aged 14 and older, consent will be obtained in accordance with applicable Quebec law.
Use of photographs for marketing: Photographs will be used for promotional purposes, such as our website, portfolio, social media, advertisements, or other marketing materials, only when the appropriate authorization has been obtained. Agreeing to a photography session or purchasing photographs does not automatically mean that you agree to promotional use of your images.
You may contact us with questions about an existing authorization or to discuss withdrawing permission for future promotional use. Any request will be handled in accordance with applicable law and the terms of the authorization.
5. Promotional Emails and Marketing
With your consent, Love You Forever Photography may use your email address to send information about:
- Upcoming photography sessions.
- Seasonal mini sessions, including Christmas mini sessions.
- Special offers and promotions.
- New photography services and business updates.
You can withdraw your consent to promotional emails at any time by using the unsubscribe link included in our marketing emails or by contacting us directly at info@loveyouforeverphotography.ca.
We will honour unsubscribe requests within the time required by applicable law.
Unsubscribing from promotional emails will not prevent us from sending necessary communications relating to a booking, order, payment, or service you have requested.
We do not sell your email address to third parties for their own marketing purposes.
6. When We Share Personal Information
We do not sell personal information. We may share limited information with service providers when necessary to operate our business and provide the services you request. These providers may include:
- Website and gallery platforms: To host galleries, deliver photographs, and manage client access.
- Payment processors: To securely process payments and transactions.
- Print labs and product suppliers: To fulfil print, album, and other photography product orders.
- Email and communication services: To respond to inquiries and send requested communications or authorized marketing emails.
- Technical and storage providers: To support website operation, data storage, backup, and security.
- Professional advisers or authorities: When disclosure is legally required or necessary to protect our legal rights.
The providers we use may change over time. Where required, we will take appropriate steps to ensure personal information is protected and handled according to applicable privacy laws.
Some service providers may store or process information outside Quebec or Canada. Before transferring personal information outside Quebec, we will complete the assessments, agreements, and other steps required by applicable Quebec law.
7. Private Online Galleries
Your photographs may be delivered through an online gallery or other digital delivery platform.
Gallery access may be provided through a private link, password, or other access control, depending on the platform. Please keep any access details confidential and avoid sharing private gallery links with people you do not want to have access to your photographs.
Anyone who receives a shareable gallery link may be able to access the photographs if the platform's settings permit it. Please contact us if you have concerns about access to your gallery.
8. Cookies and Website Technologies
Our website or third-party services may use cookies or similar technologies to support website functionality, remember preferences, understand website traffic, or improve the user experience.
The types of cookies used depend on the tools and settings active on our website. You may be able to manage cookies through your browser settings and, where applicable, through the website's cookie preferences.
If we use analytics, advertising, or other tracking technologies that require consent, we will implement the applicable consent measures.
9. How We Protect Your Information
We take reasonable measures appropriate to the nature of the information we hold to protect personal information against unauthorized access, loss, misuse, disclosure, or alteration.
These measures may include restricted access to files and accounts, password protection, secure service providers, and appropriate storage and backup practices.
However, no method of electronic transmission or storage can be guaranteed to be completely secure.
If a confidentiality incident occurs, we will take the steps required by applicable law, which may include assessing the risk, notifying affected individuals or the relevant authority, and maintaining required records.
10. How Long We Keep Personal Information
We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, provide our services, maintain appropriate business records, resolve disputes, and meet legal obligations.
Photographs, galleries, contracts, payment records, and other information may have different retention periods depending on the service, storage arrangements, and applicable requirements.
When information is no longer required, we will take reasonable steps to securely delete, destroy, or anonymize it, subject to legal obligations and legitimate recordkeeping requirements.
Please note that removing photographs from an active online gallery does not necessarily mean all copies, backups, or records held by service providers have been immediately deleted.
11. Your Privacy Rights
Subject to applicable law, you may have the right to:
- Request access to personal information we hold about you.
- Request correction of inaccurate or incomplete information.
- Withdraw consent to certain uses or disclosures of your information.
- Request that we stop using your information for promotional communications.
- Ask questions or raise concerns about how your personal information is handled.
- Make a complaint to the Commission d’accès à l’information du Québec.
To make a request, contact our Privacy Officer using the contact information in Section 1. We may need to verify your identity before responding.
Withdrawing consent may affect our ability to provide certain services where the information is necessary to deliver those services.
12. Third-Party Websites and Services
Our website, emails, or galleries may contain links to third-party websites or services. Those services operate under their own privacy policies and practices.
We encourage you to review their privacy policies before providing them with personal information. We are not responsible for the privacy practices of third-party websites that we do not control.
13. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes to our business, technology, service providers, or legal obligations.
The updated version will be made available through our website or another appropriate means. We will provide notice of material changes as required by applicable law.
The date at the top of this policy indicates when it was last updated.
14. Contact Us
If you have questions, requests, or concerns regarding this Privacy Policy or your personal information, please contact:
Tanya Gural
Love You Forever Photography
Email: info@loveyouforeverphotography.ca
Website: www.loveyouforeverphotography.ca
We will review and respond to privacy-related requests in accordance with applicable law.
